The Facilitation Workshop (TFW), represented by
Ms Susheila Moodley, took over the development and delivery of a course on managing hazardous substances within the mining industry for AngloGold Ashanti’s Southern Africa Division. The main aim of the course was to ensure staff competency in the management of hazardous substances in terms of health, safety and environmental requirements (with the focus on environmental impacts and protection). The process involved project scoping, information gathering, course development, pilot course delivery, course revision and handover. This was achieved through meetings, workshops, interviews, reporting, document drafting and presentations. … Through a combination of presentations, exercises, assignments and assessments, the course became a learning experience, not simply a presentation. … It must be noted that for this course, because of the newness of the subject matter in South Africa, TFW did require assistance in identifying suitable sub-contractors. Overall, Ms Moodley demonstrated a commitment to deliver a product that exceeded our expectations and I would use TFW again.
— M W Sutton,
Environmental Manager,
AngloGold Ashanti
About Us
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THE FACILITATION WORKSHOP is provisionally accredited by Umalusi Council for quality assurance in general and further education and training. FET No. 00698PA
THE FACILITATION WORKSHOP has partnered with the Academy of Learning and with the IPLT affiliated to the University of KwaZulu-Natal.
THE FACILITATION WORKSHOP qualifications are SAQA aligned and are accredited by BANKSETA and HWSETA.
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THE FACILITATION WORKSHOP is 100% black woman owned.
THE FACILITATION WORKSHOP was founded in 2000 and is owned, managed and operated by Susheila Moodley. In 2009 the business became part of SHERQ Centre of Excellence (Pty) Ltd, trading as THE FACILITATION WORKSHOP. Registration number 2009/010187/07.
Ms. Moodley holds a BA (Ed) Degree from the University of the Witwatersrand, as well as various other diplomas and certificates — notably in project management, assessment and facilitation.
Ms. Moodley is a founding member of the Call Centre Competency Association. Her career has included ownership and / or executive management positions at MultiChoice Africa (Pty) Ltd, Outlearning (Pty) Ltd, Da Vinci CAIT (Pty) Ltd and IGH (Pty) Ltd.
Susheila Moodley has been nominated and has won various business awards including:
Top Emerging Woman-Owned Business of the Year
(Won 2005)Top 5 Companies Promoting Gender Equality
(Won 2005)Sanlam 3 Talk Business Owners of the Month
(Won November 2005)Top Women-Owned Company
(Finalist 2006)Top Women-Owned Company
(Finalist 2007)
With 12 years of experience in organisational development and training — including the project management of large scale learning projects — THE FACILITATION WORKSHOP is so much more than just a training organisation. It is a partner to any organisation wishing to minimize its Human Capital risk through compliance and competence acquisition. One of TFW’s differentiating competencies is an in-depth knowledge and understanding of the training and compliance requirements of various sectors in South Africa, including the financial services sector, mining and manufacturing, media and broadcasting, and education and training.
THE FACILITATION WORKSHOP focuses on Enterprise Wide Risk Management at every level of an organisation, by:
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Ensuring that clients are compliant with legislative requirements (Compliance Audits include FAIS, BBBEE, Skills Development, Employment Equity, Occupational Health and Safety.)
Where applicable, ensuring that clients are compliant with international standards, such as ISO.
Ensuring that key individuals in client organisations are competent in their roles (Training & coaching.)
Ensuring that risk management practices are entrenched in the organisation through the use of change management, culture surveys and leadership workshops.
Enabling automation of compliance processes using software solutions that provide comprehensive information about critical aspects of the business, including compliance requirements, automated audit protocols, automated reporting systems and management information tools.
Developing SAQA-aligned learning materials and relevant workplace assessment processes.
THE FACILITATION WORKSHOP consists of a core team of experts in each of the above areas, supported by a team of implementation specialists and consultants. Key areas include:
Financial Services Risk & Compliance (including Consumer Protection Act)
Construction & Manufacturing Compliance
Skills Development & Learning compliance
FAIS & OHS Compliance
